Here is some information about our Beach Motel Heiligenhafen: about facilities, accommodation, catering and wellness. If you have any questions: Ask! Feel free to send us a message via the chat!
Beach Motel Heiligenhafen
Seebrückenpromenade 3
23774 Heiligenhafen
Telephone 04362 / 50030
e-mail heiligenhafen@beachmotels.de
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Dinner
Dinner is calling - then there are two options: Holyharbour Café & Grill or at Mama Yummy - check HERE on our website to see what suits you best and reserve a table! Enjoy your meal!
Departure/Check-Out
The early bird catches the worm! That's why we check out by 11am.
Arrival/Check-In
We guarantee occupancy of the rooms from 3 pm.
Baby cots
Even the little ones can fully savour the beach vibe! On request, little guests can have their own baby cot in their room. We charge €5 per night for this. 🍼
Bar
Jo! You'll find our Amore Bar at the Promenade exit in the main building. You can find the opening hours here in the FAQs under "Opening hours".🍹
Opening hours
| Reception | There for you 24/7 |
| Breakfast at the Holyharbour Grill | daily 07:00 - 11:30 |
| Holyharbour Café & Grill | Lunch: Dinner: |
| Mama Yummy | daily 14:00 - 21:00 |
| Amore Bar | Sunday to Thursday 16:00 - 00:00 Friday - Saturday 16:00 - 01:00 |
| Deck 7 | From April to October from 11:00 am Closed in case of rain. |
| Ocean Spa | The treatments take place from 10:00 to 18:00. Indoor pool 8:00 - 22:00 From 6.30 pm reserved exclusively for adult guests aged 16 and over Bio sauna and steam bath: 11:00 - 21:00 Finnish sauna: 12:00 - 21:00 |
| Private Cinema | all the Time |
| Emma by the sea | daily 10:00 - 20:00 |
Accounting
How can you contact our accounting department? Simply send us an e-mail to fibu@heimathafenhotels.de and tell us the invoice number and your change request.
Iron
We don't have irons in the rooms. However, you are welcome to borrow one from reception if you want to make yourself look really smart 🤗.
Confirmation
Oh - you haven't received a confirmation from us yet? We'll be happy to send it to you later. Please tell us the date of your stay and the name in which the room is booked and send us an email to heiligenhafen@beachmotels.de
Allergy sufferers
All our duvets and pillows are suitable for allergy sufferers. ☑️
Extra bed
Where suitable, we will be happy to add an extra bed to your room for €15 per night/bed. Please let us know in advance, as there is not enough space in every room. ➕ 🛏
Bicycle
You can hire bikes from "Emma am Meer". 🚴🏿♀️
Opening hours can be found here in the FAQs under "Opening hours".
Fitness
Yes, the fitness room is available to our hotel & flat guests free of charge and can be accessed simply using the room card.
Breakfast
You can find our extensive breakfast buffet daily in the Holyharbour Grill restaurant.
Current times can be found here in the FAQs under "Opening hours".
Lost property
You've lost something? Oh my! What exactly are you missing? We'd be happy to see if we can find anything ... 🔎
Luggage storage
We don't have a luggage room, but just ask us at reception if we can store your luggage temporarily.
Hair dryer aka blow dryer
Of course, all rooms & flats are equipped with a hairdryer.
Dog
Your dog is allowed in most rooms - but not everywhere, so please let us know in advance. We charge €20 per dog per night.
Job
You want to apply for a job with us? Have a look HERE on our job page ... in addition to all open jobs, you will also find other useful information about our Beach Motel and Heimathafen® Hotels.
Do you already have all your documents together and know what you want to apply for? Just send us an e-mail to personal@heimathafenhotels.de.
Cushion
Want to sleep cosily on three pillows? No problem, just let our reception know.
Payment
You can pay with all common means of payment. We accept cash, EC card & various credit cards. 💳
Meeting room
Yes, we have 4 event rooms at the Beach Motel for weddings, conferences, workshops and events. We can accommodate up to 80 people here. We also have our private cinema. If you would like to book a room, simply fill in the form.
Parking
We have plenty of parking spaces, so you don't need to reserve one in advance. 🚙 By the way: we also have 20 electric charging points for your hybrid or electric car. #gogreen
Smoking
No please, because we are a non-smoking hotel. 🚭
Smoking is only permitted on the balconies (please be a little lenient with your neighbours) and outside areas!
Umbrella
We have umbrellas, if they are of any use on the coast. But you can borrow or buy them at reception. 🌂
Reception
Our reception is staffed 24/7. So we are always there for you. 🤗
Room Service
We do not offer room service. Still fancy a snack or drink? Why not stop by reception and help yourself to a snack from the vending machine next to reception. If you're in a suite, you can even use your minibar free of charge!
SPA
Fancy a dose of wellness? Then head to our Ocean Spa! With a total of 6 treatment rooms and a pool & sauna area with 3 saunas (Finnish, bio soft and steam), relaxation is guaranteed.
Use of the sauna & relaxation area is included in the room rate for our hotel guests (flats pay €17 per day).
SPA treatments can be requested and booked using the form.
We recommend that you book early.
All opening hours can be found here in the FAQs under "Opening hours".
Taxi
Taxi comes immediately! Either let reception know briefly or call 04362/7872 (Küsten Taxi) yourself. 🚕
Wi-Fi/WLAN
Simply select our WLAN Beach Motel and start surfing. 🏄🏻♂️
Safe
Each room & flat has a small safe. So don't worry about your valuables and you don't have to lug them around either. 🔒
MINI test drives
Fancy a little spin? Then let's go! Depending on availability, our guests can hire one of three mini models for a relaxed drive. Simply grab the key at reception and let the wind blow through your hair.
